BOOKINGS - PAYMENT & CANCELLATION POLICY:

The School prides itself on high quality teaching and small group student numbers. This means that cancellations can cause problems for both the student and teacher. With visiting Artists and our own teaching staff, the School is obliged to pay their fees regardless of your attendance. The following policy is, therefore, strictly adhered to.

BOOKINGS:

Payment in full is required at the time of booking. Your place in the class is not confirmed until payment is received.  Thereafter, you will receive an email to confirm your booking.

Students wishing to book 3 OR MORE classes in one registration may apply for a payment plan (maximum 3 months). Please email the studio to advise which classes you would like to enrol in and we will contact you with full details – info@sydneyjewelleryschool.com.au

PAYMENT:

Payment can be made via Paypal (sales@sydneyjewelleryschool.com.au), Bank (St. George Bank, BSB 112-879, Account No. 4400-34597, Cheque payable to Sydney Jewellery School.

IF YOU CANCEL: (for any reason)

Refunds are only available for cancellations made more than one month prior to the workshop. For cancellations inside of one month, a refund is only given if your place can be filled

For payments made by credit card (Paypal) that have attracted fees, refunds will be made in full after deducting any fees that SJS has had to bear.

Please note this Policy only applies to the classes run by the Sydney Jewellery School. Classes conducted at Community Colleges operate under their own Booking & Cancellation Policy.

IF A CLASS OR WORKSHOP IS CANCELLED:

• We rarely cancel classes.  However, if this occurs you will be offered the following:
• Full Refund
• Opportunity to transfer to the next available, or rescheduled class
• Opportunity to change class selection.

Class cancellation is advised as soon as possible.  However, please note that SJS is not responsible for additional expenses incurred, such as airfares or accommodation.

TRANSFER AND SUBSTITUTION REQUESTS:

Transfer requests are treated the same as our cancellation policy. i.e. If you request a transfer to another class more than one month in advance this is allowable space permitting. Requests within one month are treated as a cancellation for the original class.

If you are unable to attend a class and would perhaps like a family member or friend to take your place this is allowed. You should contact SJS to seek approval and confirmation that the nominated person is able to do the class, i.e. is old enough or has any pre-required skills needed to do the class ( if needed). You will need to provide contact details for the nominated person so that they can receive all class information emailed to participants in the week preceding any class.

CANCELLATION - CLASSES & WORKSHOPS FOR OVERSEAS OR INTERSTATE ARTISTS:
(for any reason)

Master Classes, workshops etc. which are held at the studio involving an overseas or interstate guest are treated differently to our regular classes. As travel and accommodation for our guests is also involved & prepaid well in advance of the class date, participants in workshops must be aware of the following prior to booking, no exceptions to this policy.

Your deposit or entire fee, dependant on timing and amount paid is not refundable, except where your place can be filled by another full paying participant. If your place is able to be filled, a full refund, less 5% administration fee and any credit card (Paypal) fees paid by SJS will be paid to you within 14 days of the class being held.